At Fast Ledger, we take data privacy seriously. As a trusted accounting software provider to solicitors, we are fully committed to complying with the General Data Protection Regulation (GDPR) and all applicable UK and EU data protection laws.

This page outlines how we handle, protect, and give you control over your personal data.

What Is GDPR?

The General Data Protection Regulation (GDPR) is a regulation enacted by the European Union to enhance individuals’ control over their personal data. It applies to any organization that processes personal data of EU/UK residents — including us.

Who Does This Apply To?

• All Fast Ledger users, including solicitors, legal staff, and clients whose data is managed via the platform
• Visitors to our website
• Anyone whose personal information we process or store

Our Role As A Data Processor & Controller

• As a Data Processor – We process data on behalf of solicitors and legal firms who use Fast Ledger to manage client accounts and finances.
• As a Data Controller – We collect and manage user data for account setup, billing, customer support, and marketing (with consent).

What Personal Data We Collect

• Name and contact details (email, phone number)
• Company and billing information
• Login credentials
• IP address and device information
• Client data inputted into the system (where applicable)

How We Use Your Data

• To provide and maintain the Fast Ledger software
• To manage your account and billing
• To offer customer support
• To send service-related updates and communications
• To improve our software and user experience
• For legal and regulatory compliance

We do not sell or share your personal data with third parties for marketing purposes.

Lawful Basis For Processing

• Performance of a Contract – to deliver the services you’ve requested
• Legal Obligation – to meet financial or regulatory requirements
• Legitimate Interests – to improve services and ensure security
• Consent – for optional marketing or communications

Data Security

• End-to-end encryption of sensitive data
• Secure storage and regular backups
• Role-based access controls
• Monitoring and intrusion detection systems
• Staff training in privacy and security

Data Retention

We retain data only as long as necessary for:

• Providing the service
• Fulfilling legal or tax obligations
• Handling disputes or enforcement of agreements

You can request deletion or return of your data at any time, subject to applicable laws.

Your GDPR Rights

• Access – View your data
• Rectify – Correct incorrect information
• Erase – Request deletion of your data
• Restrict – Limit how your data is used
• Object – To data use in certain cases
• Portability – Receive a machine-readable copy of your data

To exercise your rights, please contact:

International Data Transfers

Where data is transferred outside the UK or EU, we use appropriate safeguards such as Standard Contractual Clauses (SCCs) or work with partners in jurisdictions with equivalent protections.

Third-Party Processors

We may engage trusted third-party providers (e.g., for hosting or analytics), all under strict agreements to ensure GDPR compliance.

Contact Us

If you have any concerns or questions about your data or our GDPR practices, reach out to:

You also have the right to lodge a complaint with the ICO or your local data protection authority.

Ongoing Compliance

We continuously review and improve our data practices, staff training, and security measures to remain compliant with GDPR and protect your privacy.

Thank you for trusting Fast Ledger.